UI

3.0 Verizon Store

led the experience strategy across Verizon’s consumer, enterprise, and retail platforms, shaping North Star visions, omni-channel journeys, and next-gen digital ecosystems. This work was conducted in close partnership with product, engineering, and executive leadership. Role: reimagining retail and service experiences through platform strategy, in-store digital tools, and multi-year transformation frameworks.

Verizon Interactive Retail Experience

Elevation store

UI/UX

UI/UX

My Plan NG store

Fios